Sales Associate
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About Sales Associate
Individuals in this position interact with customers to understand and service customer needs with specialization leading to maximization of businessin a retail environment.
Brief Job Description
Individuals in this position interact with customers by giving specialized service and product demonstrations to maximise business in a retail environment whilst striving for continuous improvements in levels of services rendered.
Minimum Qualifications
10th Standard Passed
Course Duration
280 hours
Course Outline
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Process credit applications for purchases
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Help keep the store secure
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Help maintain healthy and safety
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Demonstrate products to customers
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Help customers choose right products
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Provide specialist support to customers facilitating purchases
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Maximize sales of goods & services
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Provide personalized sales & post-sales service support
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Create a positive image of self & organisation in the customers mind
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Resolve customer concerns
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Organise the delivery of reliable service
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Improve customer relationship
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Monitor and solve service concerns
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Promote continuous improvement in service
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Work Effectively in a Retail Team
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Work effectively in your organisation