Sales Associate

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About Sales Associate

Individuals in this position interact with customers to understand and service customer needs with specialization leading to maximization of businessin a retail environment.

Brief Job Description
Individuals in this position interact with customers by giving specialized service and product demonstrations to maximise business in a retail environment whilst striving for continuous improvements in levels of services rendered.

Minimum Qualifications
10th Standard Passed
Course Duration
280 hours

Course Outline

  • Process credit applications for purchases

  • Help keep the store secure

  • Help maintain healthy and safety

  • Demonstrate products to customers

  • Help customers choose right products

  • Provide specialist support to customers facilitating purchases

  • Maximize sales of goods & services

  • Provide personalized sales & post-sales service support

  • Create a positive image of self & organisation in the customers mind

  • Resolve customer concerns

  • Organise the delivery of reliable service

  • Improve customer relationship

  • Monitor and solve service concerns

  • Promote continuous improvement in service

  • Work Effectively in a Retail Team

  • Work effectively in your organisation

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